The only thing I really dislike about JS (aside from some of their snooty SAs) is when they release limited edition collections with insufficient quantities to satisfy customer demand that you either need to rush down to the counter on the first day that they start taking reservations (because it's impossible to get through the phone lines) or queue up before the store opens on the day that the collection goes on sale. Even though JS has been opening up counters in Tokyo at quite a rapid pace, I just don't understand why they don't make the new items permanent, earn more profits and most importantly, make it easier for everyone to be able to buy their products instead of artificially inflating demand for one stupid day. Japanese women go so ga-ga for anything that JS puts out. Even when it's ridiculously overpriced, like the lipglosses that came in the tiny square compacts last Xmas, they buy it anyway for the princessy packaging. Makeup companies should be treating their customers much better than this!